Property Management - Dockside Rentals at Lake Anna

Property Management


Dockside Realty was one of the first Real Estate offices to open on the shores of Lake Anna in 1994.  Our rental program started just a few years later so we know what it takes to operate a full service Property Management company.  We now have three offices here at the lake, our main sales office at High Point Marina, the sales/rental office in the New Bridge Landing Shopping Center and another sales office in The Boardwalk building, below Tim’s Restaurant.

Our Property Management Team is our most valuable asset.  Our Team is highly trained and ready to provide professional and friendly service to you and our guests.  We become personally familiar with your property in order to provide feedback to you and to assist guests in choosing a rental home that best suits their needs.  We all live nearby and know the area.

RESERVATION DEPARTMENT

Professional and friendly rental specialists

Reservation Software that allows for online bookings and up to the minute web calendars.

Information application for smart phones and tablets

Payments can be accepted by Visa & MasterCard

Vacation, Long Term and Outage Property Management

Our web site allows for online “Chat” sessions

Staffed 7 days a week during the busy rental season with extended hours

In office check-in and check-outs

After hours pick up box provided for late arrivals or early check outs

ACCOUNTING DEPARTMENT

Maintain rental escrow funds

Payments mailed or direct deposited monthly

Detailed statements

Pay vendors for services

Expense receipts forwarded to you by email

Process 1099’s

Pay state and local sales tax monthly/quarterly as required by law

OWNER SERVICES

 No startup costs

Enter your house amenities, pictures and description onto our web site.

Advertise in Lake Anna publications such as Lake Anna Visitors Guide

Taking a detailed inventory of each house as to bed sizes and amenities

Having keys made or converting to keyless

Send & handle the return of renters lease agreements

Enforce house or subdivision rules

Email feedback sheets as they are returned by guests

Work with owners/tenants on any damages to the property

Inspecting the homes for damage when necessary (includes taking pictures)

Provide log in information for making personal reservations and checking financial statements

Quick response to emails and phone calls

Schedule and pay special services such as trash pickup, pest control and yard maintenance

Contact vendors for emergency calls including after hours for plumbing, HVAC and electrical

Replace propane tanks as needed

GUEST SERVICES

 Online booking available 24 hours a day

Payments made online or by phone with Visa or MasterCard

Return Security Deposits 30 days after their date of departure

Quick reply to email and phone requests

Talking with & showing potential tenants homes in our program

Guests are provided an emergency phone number for after hours

Guests are given specific driving directions to their rental property

Local events calendar provided

Linen Service is available

Housekeeping after each guest stay and as requested